Endeavour Group
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EUC Technical Specialist

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is all about being the friendly face of IT at Endeavour Group's Barangaroo office. As an EUC Technical Specialist, you will provide essential technical support to end users, ensuring they have the tools they need to thrive. The team values collaboration, positivity, and a commitment to excellent customer service, making it a great place to grow your career while helping others.

You'll be responsible for

🖥️

Providing technical support

Delivering timely and effective technical assistance to end users, both in-person and remotely, to ensure smooth business operations.
🔧

Setting up and maintaining technology

Configuring and supporting computers, meeting rooms, and printers, ensuring they are ready for use.
🏨

Conducting site visits

Offering IT support to local ALH hotels and the wider EGL business, ensuring all technology needs are met.

Key criteria

🖥️

Technical support experience

Proven experience providing technical support to end users.

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🔧

Troubleshooting skills

Demonstrated ability to diagnose and resolve hardware and software issues.

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📞

Effective communication skills

Experience communicating technical information to non-technical individuals.

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Meet the team

About the company

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5 criteria for this job
Technical support experience
Proven experience providing technical support to end users.

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Troubleshooting skills
Demonstrated ability to diagnose and resolve hardware and software issues.

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Effective communication skills
Experience communicating technical information to non-technical individuals.

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Desktop support experience
Experience in desktop support, particularly with Windows OS.

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Customer service dedication
Proven commitment to delivering exceptional customer service and support.

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