Australian Payments Plus31 followers18 jobs

Event Monitoring Specialist

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 4 days ago
Pending fitX of Y criteria met

About the job

The Event Monitoring Specialist job at AP+ is all about transforming complex technology signals into clear, actionable insights. This role is crucial in ensuring that the technology infrastructure, which connects various financial entities, operates smoothly and securely. Team members thrive in an environment that values observability, automation, and collaboration, while also making room for fun and flexibility in their daily lives.

You'll be responsible for

🔧

Owning and optimising event management

Designing and continuously improving event rules, correlation, severity mapping, prioritisation, suppression, routing, and automated workflows.
📊

Making monitoring smarter

Integrating and optimising Dynatrace and ServiceNow to deliver accurate event ingestion and meaningful mapping to applications and business services.
🔍

Turning noise into actionable signals

Analysing alerts, logs, metrics, and service data to identify anomalies, recurring issues, service degradation, and emerging operational risks.

Key criteria

🔍

Event management expertise

Strong hands-on experience with ServiceNow Event Management.

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📊

Monitoring platform experience

Experience with Dynatrace or similar observability platforms.

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📈

Analytical skills

Proven ability to analyze alerts, logs, and performance metrics.

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View more

Meet the team

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5 criteria for this job
Event management expertise
Strong hands-on experience with ServiceNow Event Management.

View

Monitoring platform experience
Experience with Dynatrace or similar observability platforms.

View

Analytical skills
Proven ability to analyze alerts, logs, and performance metrics.

View

Service mapping knowledge
Experience with CMDB, CI classes, and service mapping relationships.

View

Continuous improvement mindset
Demonstrated interest in automation and reducing alert noise.

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