Everyday Banking Customer Care Specialist - Full Time, Hobart
About the job
This job is all about connecting with customers and making a positive impact on their banking experience. As a Customer Care Specialist at CommBank, you will be part of a supportive team that values development and performance. The environment is designed to foster growth, ensuring you have the tools and training needed to succeed.
You'll be responsible for
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Engaging with customers
Having meaningful conversations with customers to understand their needs and provide tailored solutions.🌟
Providing exceptional service
Delivering friendly, personal, and efficient service to leave a lasting impression on customers.📚
Participating in training
Completing a comprehensive training program to enhance customer care capabilities and product knowledge.Key criteria
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Customer service experience
Proven experience in customer service roles, enhancing customer satisfaction.View
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Shift flexibility
Demonstrated ability to accommodate shift changes within 2 hours.View
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Remote work capability
Experience working effectively from home with reliable internet access.View
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