Commonwealth Bank100 followers144 jobs

Executive Manager - Customer Service Lending

SeniorFull-timeHybridBrisbane City QLD, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about leading a high-performing lending team to drive growth in a proprietary home lending business. The impact of this role is significant, as it shapes culture and customer outcomes through exceptional leadership. The team thrives on collaboration, accountability, and continuous development, all while focusing on delivering outstanding customer experiences.

Meet the team

About the company

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You'll be responsible for

🚀

Leading a lending team

Lead, motivate and develop a team of leaders and lenders to deliver lending growth and performance outcomes, while maintaining a world-class people and culture experience.
🏆

Driving a high-performance culture

Drive a high-performance culture through coaching, accountability and continuous development.
📊

Monitoring performance

Monitor team and individual performance, providing clear feedback and implementing strategies to lift capability and results.

Key criteria

👥

Leadership experience

Proven experience leading high-performing teams in lending environments.

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📈

Performance track record

Demonstrated success in delivering strong business and customer outcomes.

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🏡

Home lending expertise

Deep understanding of home lending processes and market dynamics.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Leadership experience
Proven experience leading high-performing teams in lending environments.

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Performance track record
Demonstrated success in delivering strong business and customer outcomes.

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Home lending expertise
Deep understanding of home lending processes and market dynamics.

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Communication skills
Exceptional ability to influence and manage stakeholder relationships.

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Passion for growth
Strong commitment to enhancing customer experiences and business growth.

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