Expediting Specialist - Scoresby VIC
About the job
This job is about being an Expediting Specialist / Service Improvement Officer, where you will play a vital role in delivering exceptional service to customers. Your contributions will help bring the Customer Promise to life by managing and expediting requests effectively. The team thrives on collaboration and is passionate about continuous improvement, making a real impact for both customers and the business.
You'll be responsible for
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Providing excellent service
Delivering outstanding service to both internal and external customers by quickly completing tasks.🔧
Finding solutions for backorders
Focusing on solutions that achieve the fastest results for customer backorders, considering both cost and outcome.🔄
Improving processes
Actively seeking ways to enhance processes and find solutions that benefit both customers and the business.Key criteria
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Strong problem-solving skills
Demonstrated ability to resolve customer issues effectively.View
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Intermediate to advanced Excel skills
Experience with data entry and system updates in Excel.View
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Ability to thrive in fast-paced environments
Proven experience managing high-pressure situations successfully.View
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