IBM3 followers32 jobs

Experience Consultant Design

Mid levelFull-timeHybridPerth WA, AustraliaProfessional servicesDesignInformation technologyPosted 1 day ago
View your fit0 of 9 criteria met

About the job

This job is about joining the AI Experience Strategy & Design team at IBM Consulting, where you will tackle significant business challenges through human-centered design. Your work will directly impact how organizations operate and serve their customers, driving meaningful change. The team thrives on collaboration, curiosity, and a commitment to delivering innovative solutions that create real value.

You'll be responsible for

📊

Business case development

Developing value frameworks and financial models for clients, presenting business cases that justify defined business and human value.
🏗️

Operating model design

Co-designing new operating models for transformation that enable human-centered, agile workflows.
🤖

Intelligent workflow design

Leveraging design thinking and AI tools to create intelligent workflows and enhance user experiences.

Skills you'll need

🎨

Service Design

Expertise in designing services that meet user needs and enhance customer experiences.
🖥️

User Experience (UX) Design

Ability to create user-friendly interfaces and experiences that resonate with users.
💡

Design Thinking

A problem-solving approach that prioritizes user needs and encourages innovative solutions.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Business case development experience
Experience developing value frameworks and financial models for clients.

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Operating model design experience
Experience co-designing new operating models for transformation.

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Product management familiarity
Familiarity with managing product backlogs and prioritization frameworks.

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Intelligent workflow design skills
Experience using design methods for creating new products and services.

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Workshop facilitation expertise
Ability to design and facilitate workshops for diverse teams.

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