EML Group9 followers45 jobs

Fast Track Case Manager

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The job is about finalising workers compensation claims and managing a portfolio of non-significant claims at EML, a leader in Workers Compensation and Personal Injury Claims Management. This opportunity is crucial in helping individuals regain their lives through ongoing support during their return-to-work journey. EML fosters a collaborative and learning-focused environment, ensuring that everyone feels valued and empowered to grow.

You'll be responsible for

📄

Reviewing and managing claims

Assist in reviewing and managing a portfolio of claims, learning how to make sound claims management decisions in line with company policies and procedures
📝

Developing Claims Management Plans

Support the development and ongoing updating of Claims Management Plans (CMPs) to help injured workers return to work safely and sustainably
🔧

Identifying challenges

Help identify potential challenges that may impact return to work outcomes and contribute to practical solutions under guidance from experienced team members

Key criteria

📊

Claims management experience

Demonstrated experience managing a portfolio of claims effectively.

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🖥️

Proficiency in Microsoft Office

Comfortable using Word, Excel, and Outlook for daily tasks.

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⏰

Time management skills

Ability to meet deadlines in a fast-paced environment.

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Meet the team

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5 criteria for this job
Claims management experience
Demonstrated experience managing a portfolio of claims effectively.

View

Proficiency in Microsoft Office
Comfortable using Word, Excel, and Outlook for daily tasks.

View

Time management skills
Ability to meet deadlines in a fast-paced environment.

View

Attention to detail
Strong focus on accuracy and thoroughness in work.

View

Customer service background
Experience in administration or customer support roles.

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