Regional Manager- Victoria East
About the job
This job is about stepping up as a Regional Manager in Victoria East, overseeing 14 stores and leading a passionate team. The impact of this position is significant, as it drives the success of the Spotlight Retail Group, which includes well-known brands like Spotlight, Anaconda, and Harris Scarfe. The team values collaboration, mentorship, and a commitment to excellence, creating a supportive environment for growth.
You'll be responsible for
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Developing customer service strategies
Develop and implement customer service strategies to improve store performance and facilitate the resolution of customer problems and complaints.💰
Maximising sales performance
Develop and implement strategies to improve sales performance and maximise net profit across all stores.📦
Monitoring stock management
Monitor store stock management, including margin management, stock levels, turnover, and shrinkage to ensure optimal performance.Key criteria
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2+ years in multi-site management
Experience managing 6+ stores as a Regional or Area Manager.View
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Talent development and mentoring
Proven ability to build strong talent pipelines through coaching.View
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Sales achievement and KPI success
Demonstrated success in exceeding sales targets and KPIs.View
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