FCM Key Account Manager - VIC
About the job
As a Key Account Manager at FCM, you will play a vital role in driving customer profitability, retention, and growth for national and multinational clients. This position is all about delivering outstanding customer service and optimizing travel programs to ensure the best experience for clients. The team thrives on collaboration and innovation, working together to provide exceptional value and support to customers.
You'll be responsible for
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Driving customer profitability
Identifying opportunities for growth and ensuring compliance with FCM agreements.🌐
Building relationships
Engaging with customers and internal stakeholders to deliver value and maintain strong connections.📋
Implementing business plans
Customizing business plans that align with customer goals and measuring outcomes.Key criteria
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3-5+ years in customer/account relationship management
Proven experience managing national and multinational accounts.View
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Strong technical knowledge of corporate travel systems
Expertise in FCM and related travel management systems.View
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Demonstrated ability to build multi-level relationships
Experience engaging stakeholders at various organizational levels.View
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