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Field Application Specialist | Clinical Chemistry/Haematology

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job at Roche is all about making a meaningful impact in healthcare by providing exceptional post-sales support for their innovative products. You will play a crucial role in ensuring that clients' needs are met and that Roche solutions are functioning optimally. The team thrives on collaboration, open dialogue, and a commitment to personal and professional growth.

You'll be responsible for

🛠️

Providing technical support

Offering post-sales technical expertise during installation, implementation, and maintenance of Roche products.
📚

Training customers

Conducting training sessions for customers on Roche instrumentation and software.
🔧

Troubleshooting issues

Diagnosing and resolving operational issues in Roche analytical systems in a timely manner.

Key criteria

🔬

Clinical chemistry experience

Minimum 3 years in Clinical Chemistry or Hematology Laboratory.

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🛠️

Technical troubleshooting skills

Demonstrated ability to diagnose and resolve analytical system issues.

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💻

Computer literacy

Strong working knowledge of MS Office and laboratory information systems.

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5 criteria for this job
Clinical chemistry experience
Minimum 3 years in Clinical Chemistry or Hematology Laboratory.

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Technical troubleshooting skills
Demonstrated ability to diagnose and resolve analytical system issues.

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Computer literacy
Strong working knowledge of MS Office and laboratory information systems.

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Presentation skills
Proven ability to present technical information to groups effectively.

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Valid driver's license
Essential for client visits and support across NSW & ACT.

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