Veralto1 job

Field Service Engineer

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Field Service Technician job is all about providing essential repair and preventative maintenance services for Hach Process and Laboratory Analytical equipment. This position plays a crucial role in ensuring customer satisfaction and promoting maintenance contract growth across the region. Teamwork and collaboration are at the heart of how we operate, creating a supportive environment where every associate can thrive.

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About the company

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You'll be responsible for

🔍

Providing repair and maintenance services

Using established ISO work instructions to deliver repair and preventative maintenance services for all Hach equipment.
🤝

Promoting customer satisfaction

Working cooperatively with the Service team and field sales staff to ensure customer satisfaction and promote service agreements.
📝

Submitting service reports

Submitting prompt and accurate service reports that affect billing, inventory, and instrument history.

Key criteria

🔧

Trade certificate or experience

Trade certificate or 5+ years in Instrumentation or process control.

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⚡

Electrical license

Restricted Electrical or Full Electrical License preferred.

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🛠️

Preventative maintenance expertise

Proven experience in diagnostics and repair of analytical equipment.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Trade certificate or experience
Trade certificate or 5+ years in Instrumentation or process control.

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Electrical license
Restricted Electrical or Full Electrical License preferred.

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Preventative maintenance expertise
Proven experience in diagnostics and repair of analytical equipment.

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Commercial service experience
Experience in a service role with metrics and monitored KPIs.

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