Beckman Coulter Life Sciences1 follower6 jobs

Field Service Technician

JuniorMid levelFull-timeRemoteBrisbane QLD, AustraliaPosted 2 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Field Service Technician job at Leica Biosystems is all about making a real difference in life sciences and diagnostics. This position plays a crucial role in supporting customer satisfaction and equipment availability through reliable service and technical expertise. Working within a collaborative team, you will have the opportunity to grow your skills while contributing to the mission of advancing cancer diagnostics and improving lives.

Meet the team

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You'll be responsible for

🔍

Delivering field service support

Performing preventative maintenance, inspections, and basic repairs on histopathology instrumentation according to standard procedures and service manuals.
📊

Meeting service KPIs

Ensuring completion of preventative maintenance, response timeliness, and accurate service documentation to support customer satisfaction.
🛠️

Diagnosing and resolving technical issues

Identifying common problems and escalating complex hardware, software, or application issues to senior engineers as needed.

Key criteria

🔧

Foundational technical experience

Experience servicing or maintaining laboratory or medical equipment.

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🛠️

Troubleshooting skills

Ability to diagnose and escalate technical issues effectively.

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📞

Clear communication skills

Professional interaction with customers and stakeholders.

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A meaningful career starts with a match

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5 criteria for this job
Foundational technical experience
Experience servicing or maintaining laboratory or medical equipment.

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Troubleshooting skills
Ability to diagnose and escalate technical issues effectively.

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Clear communication skills
Professional interaction with customers and stakeholders.

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Strong organisational skills
Ability to manage time and complete service documentation accurately.

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Willingness to travel
Ability to travel 30% within QLD and across ANZ.

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