Field Service Technician
About the job
The Field Service Technician job at Leica Biosystems is all about making a real difference in life sciences and diagnostics. This position plays a crucial role in supporting customer satisfaction and equipment availability through reliable service and technical expertise. Working within a collaborative team, you will have the opportunity to grow your skills while contributing to the mission of advancing cancer diagnostics and improving lives.
You'll be responsible for
🔍
Delivering field service support
Performing preventative maintenance, inspections, and basic repairs on histopathology instrumentation according to standard procedures and service manuals.📊
Meeting service KPIs
Ensuring completion of preventative maintenance, response timeliness, and accurate service documentation to support customer satisfaction.🛠️
Diagnosing and resolving technical issues
Identifying common problems and escalating complex hardware, software, or application issues to senior engineers as needed.Key criteria
🔧
Foundational technical experience
Experience servicing or maintaining laboratory or medical equipment.View
🛠️
Troubleshooting skills
Ability to diagnose and escalate technical issues effectively.View
📞
Clear communication skills
Professional interaction with customers and stakeholders.View
View more
