Field Service Technician
About the job
The Field Service Technician job is an exciting opportunity to join Aristocrat, a global leader in gaming content and technology. This position plays a vital role in delivering exceptional technical support and service quality across customer sites. Team members work collaboratively to ensure smooth operations and customer satisfaction, all while embracing a fun and passionate work environment.
You'll be responsible for
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Performing technical support tasks
Conducting scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site.🔌
Installing and upgrading equipment
Executing equipment installation, removal, upgrades, and modifications at customer sites, including during venue closures.📞
Responding to service calls
Promptly addressing service calls to meet customer expectations and SLA requirements.Key criteria
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Technical field service experience
Proven experience in technical field service roles or electronics repair.View
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Diagnostic tools proficiency
Experience using diagnostic tools for troubleshooting and maintenance.View
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Accurate reporting skills
Demonstrated ability to maintain accurate service records and reports.View
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