Aristocrat1 follower10 jobs

Field Service Technician

JuniorMid levelFull-timeHybridLismore NSW 2480, AustraliaCustomer service and supportInformation technologyPosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Field Service Technician job is an exciting opportunity to join Aristocrat, a global leader in gaming content and technology. This position plays a vital role in delivering exceptional technical support and service quality across customer sites. Team members work collaboratively to ensure smooth operations and customer satisfaction, all while embracing a fun and passionate work environment.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔍

Performing technical support tasks

Conducting scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site.
🔌

Installing and upgrading equipment

Executing equipment installation, removal, upgrades, and modifications at customer sites, including during venue closures.
📞

Responding to service calls

Promptly addressing service calls to meet customer expectations and SLA requirements.

Key criteria

🔧

Technical field service experience

Proven experience in technical field service roles or electronics repair.

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📊

Diagnostic tools proficiency

Experience using diagnostic tools for troubleshooting and maintenance.

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📝

Accurate reporting skills

Demonstrated ability to maintain accurate service records and reports.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Technical field service experience
Proven experience in technical field service roles or electronics repair.

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Diagnostic tools proficiency
Experience using diagnostic tools for troubleshooting and maintenance.

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Accurate reporting skills
Demonstrated ability to maintain accurate service records and reports.

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Valid Australian driver’s licence
Possession of a valid driver’s licence for customer site visits.

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Problem-solving capabilities
Strong skills in troubleshooting and resolving complex system faults.

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