NSW Department of Customer Service35 followers455 jobs

Finance Support Officer - Debt

JuniorMid levelFull-timeHybridOrange, NSW, AustraliaSydney NSW, AustraliaPosted 19 hours agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The Finance Support Officer – Debt is a vital position within the Revenue & Debt Management team, contributing to the financial sustainability of government agencies. This job offers an incredible opportunity to build a career in finance while ensuring high-quality customer service and compliance with relevant legislation. The team thrives on collaboration, continuous improvement, and a commitment to delivering essential services across NSW.

Meet the team

About the company

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You'll be responsible for

📞

Undertaking debt management processing activities

Including inbound and outbound customer contact to support effective debt recovery and agency cashflow.
🗣️

Providing accurate advice

Delivering timely advice to customers, stakeholders, and internal staff on debt management processes.
🔧

Supporting system enhancements

Assisting with testing of system enhancements and upgrades within financial and corporate systems.

Key criteria

💼

Debt management experience

Proven experience in debt collection or accounts receivable.

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📊

Financial analysis skills

Demonstrated ability to analyze invoices and payment arrangements.

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🤝

Customer service skills

Strong communication skills for managing customer interactions.

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A meaningful career starts with a match

Apply on NSW Department of Customer Service
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4 criteria for this job
Debt management experience
Proven experience in debt collection or accounts receivable.

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Financial analysis skills
Demonstrated ability to analyze invoices and payment arrangements.

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Customer service skills
Strong communication skills for managing customer interactions.

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Technology proficiency
Experience using financial systems and technology effectively.

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