H&M35 jobs

Floor Manager - The Strand, Melbourne

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Floor Manager, you will be at the forefront of creating exceptional customer experiences that exceed expectations. Your leadership will inspire a passionate team, fostering a welcoming environment that drives results. Together, you will ensure every customer journey is personal and memorable, while maintaining operational excellence that brings the brand to life on the shop floor.

Meet the team

About the company

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You'll be responsible for

🛍️

Delivering high-level customer service

Providing expert styling advice, strong product knowledge, and an engaging store experience.
📈

Analyzing sales data

Collaborating with the Store Manager to maximize department performance.
🌟

Leading and motivating a team

Ensuring the team consistently achieves service and presentation standards.

Key criteria

🛍️

Customer service expertise

Demonstrated experience delivering outstanding customer service in retail.

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📊

Sales data analysis

Proven ability to analyze sales data to drive performance.

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👥

Team leadership experience

Experience motivating teams in fast-paced retail environments.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service expertise
Demonstrated experience delivering outstanding customer service in retail.

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Sales data analysis
Proven ability to analyze sales data to drive performance.

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Team leadership experience
Experience motivating teams in fast-paced retail environments.

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Excellent communication skills
Clear and empathetic communication with customers and team members.

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Operational excellence
Maintained high standards in store presentation and operations.

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