JD Sports Australia & New Zealand52 jobs

Floor Manager - Townsville

JuniorMid levelFull-timeOfficeTownsville, QLD, AustraliaPosted 1 month agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The Floor Manager at JD Sports plays a vital role in creating exceptional customer and employee experiences. This job is all about inspiring and leading a passionate team to achieve sales goals while upholding the brand's commitment to service excellence. Collaboration and energy are key, as the team works together to deliver a memorable shopping experience.

You'll be responsible for

🌟

Delivering customer service

Model great customer service, ensuring every customer feels valued and appreciated.
👥

Coaching team members

Coach team members to deliver exceptional service and foster a ‘service over task’ mentality.
📈

Driving sales performance

Support the Store Manager in driving sales and achieving KPI performance.

Key criteria

🛍️

Customer service experience

Demonstrated experience in a customer-facing service role.

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📊

Sales performance knowledge

Experience with achieving sales targets and KPIs.

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🤝

Team coaching skills

Proven ability to coach and motivate team members effectively.

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5 criteria for this job
Customer service experience
Demonstrated experience in a customer-facing service role.

View

Sales performance knowledge
Experience with achieving sales targets and KPIs.

View

Team coaching skills
Proven ability to coach and motivate team members effectively.

View

Retail best practices
Understanding of retail operations and visual merchandising standards.

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Strong communication skills
Ability to collaborate and communicate effectively with diverse teams.

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