Blackwoods2 followers28 jobs

Customer Care Consultant - Trade Store - Townsville QLD

JuniorMid levelFull-timeOfficeTownsville City QLD 4810, AustraliaAdministrationCustomer servicePosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

This job is about being a Customer Care Consultant in a vibrant Trade Store team in Townsville, QLD. The opportunity to deliver outstanding service and make a positive difference in customers' lives is at the heart of this position. The team values safety, service, and operational excellence, creating an environment where everyone can thrive and grow together.

You'll be responsible for

👋

Being the first point of contact

Be the first point of contact for our customers, providing them with a warm welcome and assistance.
💡

Providing expert advice

Provide expert advice on our wide range of industrial products to help customers make informed decisions.
🛒

Maintaining shopfront

Maintain a clean, well-stocked, and visually appealing shopfront to enhance the customer experience.

Key criteria

🛍️

Customer service experience

Proven experience in retail or trade customer service.

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🗣️

Clear communication skills

Demonstrated ability to communicate effectively in writing and verbally.

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⏳

Organisational skills

Strong organisational and time management skills in busy environments.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
Customer service experience
Proven experience in retail or trade customer service.

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Clear communication skills
Demonstrated ability to communicate effectively in writing and verbally.

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Organisational skills
Strong organisational and time management skills in busy environments.

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Team collaboration experience
Experience working collaboratively with internal teams for service delivery.

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Self-motivation
Demonstrated interest in personal development and growth within the company.

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