NICE4 followers9 jobs

Forward Deployed Engineer

Mid levelFull-timeHybridAustraliaPosted 4 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The AI Forward Deployed Engineer at NiCE is a dynamic job that combines technical expertise with creativity to design, build, and deploy AI-driven customer engagement solutions. This position plays a crucial role in transforming complex business challenges into intelligent automation solutions, directly impacting customer experiences. The team thrives on collaboration and innovation, working closely with customers and stakeholders to push the boundaries of AI technology.

You'll be responsible for

🛠️

Architecting conversational AI agents

Designing and delivering production-ready conversational AI agents that drive company growth.
🔄

Managing AI agent lifecycle

Taking full ownership of the AI agent lifecycle from pilot to launch and ongoing refinement.
🤝

Collaborating with decision-makers

Working directly with leaders at top enterprises to address their most pressing challenges with AI.

Key criteria

💻

End-to-end production systems experience

Hands-on experience building and operating scalable systems.

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🤖

AI and LLM systems expertise

Proven ability in developing AI-powered systems in production.

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📞

Customer-facing technical experience

Experience working directly with customers to solve problems.

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View more

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5 criteria for this job
End-to-end production systems experience
Hands-on experience building and operating scalable systems.

View

AI and LLM systems expertise
Proven ability in developing AI-powered systems in production.

View

Customer-facing technical experience
Experience working directly with customers to solve problems.

View

Strategic communication skills
Clear communicator, persuasive with both engineers and executives.

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Adaptability in ambiguity
Comfortable making progress without complete clarity.

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