About the job
The AI Forward Deployed Engineer at NiCE is a dynamic job that combines technical expertise with creativity to design, build, and deploy AI-driven customer engagement solutions. This position plays a crucial role in transforming complex business challenges into intelligent automation solutions, directly impacting customer experiences. The team thrives on collaboration and innovation, working closely with customers and stakeholders to push the boundaries of AI technology.
You'll be responsible for
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Architecting conversational AI agents
Designing and delivering production-ready conversational AI agents that drive company growth.🔄
Managing AI agent lifecycle
Taking full ownership of the AI agent lifecycle from pilot to launch and ongoing refinement.🤝
Collaborating with decision-makers
Working directly with leaders at top enterprises to address their most pressing challenges with AI.Key criteria
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End-to-end production systems experience
Hands-on experience building and operating scalable systems.View
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AI and LLM systems expertise
Proven ability in developing AI-powered systems in production.View
📞
Customer-facing technical experience
Experience working directly with customers to solve problems.View
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