REA Group2 followers31 jobs

Fraud and Privacy Specialist

Mid levelFull-timeHybridRichmond VIC 3121, AustraliaFortitude Valley QLD, AustraliaSydney NSW, AustraliaDulwich SA 5065, AustraliaSubiaco WA 6008, AustraliaPosted 4 weeks agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The job is about making a significant impact by bringing innovative ideas and solving complex problems for customers at REA Group. As a Fraud & Privacy Specialist, you will play a crucial role in fostering a culture of privacy and compliance while ensuring exceptional customer interactions. The team thrives in a collaborative and supportive environment, focusing on growth and high performance.

You'll be responsible for

📩

Maintaining enquiries

Maintaining the fraud & privacy incoming enquiries and responding to these in a timely manner.
🕵️‍♀️

Investigating fraud

Investigating and processing fraud enquiries related to compromised accounts, form misuse, phishing and scam ads.
🔒

Processing privacy requests

Investigating and processing privacy requests related to PI data access, PI deletion, unsubscribe and information requests.

Key criteria

🔍

Fraud and privacy incident management experience

Proven experience managing fraud and privacy incidents effectively.

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🛠️

Attention to detail

Demonstrated attention to detail in high-stakes environments.

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📊

Stakeholder management skills

Experience collaborating with diverse stakeholders for effective outcomes.

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View more

Meet the team

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5 criteria for this job
Fraud and privacy incident management experience
Proven experience managing fraud and privacy incidents effectively.

View

Attention to detail
Demonstrated attention to detail in high-stakes environments.

View

Stakeholder management skills
Experience collaborating with diverse stakeholders for effective outcomes.

View

CRM and in-house systems proficiency
Experience working with various CRM and internal systems.

View

Solutions-focused mindset
Proven ability to approach challenges with a solutions-oriented perspective.

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