About the job
The Freight Operations Coordinator is a vital part of our team at the Arundel depot on the Gold Coast. This hands-on, customer-facing job supports the daily operations of our freight hub, ensuring that everything runs smoothly while providing exceptional service to our customers. The team thrives on collaboration and innovation, always looking for ways to improve and make a positive impact.
You'll be responsible for
📞
Assisting customers
Assist customers with freight collections, enquiries and damaged freight matters, providing a helpful and professional service.🚚
Supporting freight movement
Support the movement and handling of small parcels across the depot, including locating, sorting and preparing freight for collection.🔗
Coordinating freight activities
Liaise with customers, drivers and depot staff to coordinate freight movements and resolve day-to-day issues.Key criteria
📦
Freight coordination experience
Demonstrated experience coordinating freight activities and logistics.View
💬
Customer service skills
Proven ability to assist customers with inquiries and support.View
📝
Administrative proficiency
Experience completing data entry and managing documentation accurately.View
