Team Global Express
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Freight Investigator

JuniorMid levelFull-timeHybridMelbourne Airport VIC 3045, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Freight Investigator position at Team Global Express is all about delivering exceptional customer experiences and solving complex freight issues. This job plays a vital role in ensuring customer enquiries are resolved promptly while contributing to process improvements. The Operations team values collaboration and innovation, creating a supportive environment where everyone can thrive.

You'll be responsible for

🚚

Conducting physical depot searches

Locating freight and resolving customer enquiries efficiently.
📊

Managing Salesforce activities

Ensuring accurate updates and timely resolution of enquiries.
🤝

Collaborating with internal teams

Working closely with other depots and teams to investigate and resolve freight issues.

Key criteria

🔍

Freight investigation experience

Proven experience investigating freight discrepancies and resolving issues.

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💻

Salesforce proficiency

Demonstrated ability to manage Salesforce activities effectively.

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📊

Strong organisational skills

Experience managing tasks in a time-sensitive environment.

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3 criteria for this job
Freight investigation experience
Proven experience investigating freight discrepancies and resolving issues.

View

Salesforce proficiency
Demonstrated ability to manage Salesforce activities effectively.

View

Strong organisational skills
Experience managing tasks in a time-sensitive environment.

View