About the job
The Freight Coordinator / Same Day Consultant job at Team Global Express is an exciting opportunity to be part of a dynamic team at Melbourne Airport. This fast-paced position plays a crucial role in ensuring that urgent and time-critical freight movements are coordinated effectively, providing exceptional customer service along the way. Team members thrive in a collaborative environment, working closely with various stakeholders to deliver outstanding service outcomes.
You'll be responsible for
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Coordinating freight movements
Coordinate Same Day and Premium Services freight movements from booking through to delivery, ensuring efficiency and safety.📞
Communicating with stakeholders
Communicate with customers, drivers, and operational teams to provide timely updates and manage expectations throughout the delivery process.⚠️
Managing operational disruptions
Manage operational disruptions, delays, and service issues while identifying effective solutions to maintain service quality.Key criteria
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Freight coordination experience
Experience coordinating urgent freight movements in logistics.View
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Customer service skills
Demonstrated ability to manage customer inquiries effectively.View
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Problem-solving skills
Proven experience making decisions under pressure.View
