About the job
The Freight Coordinator / Same Day Consultant position at Team Global Express is an exciting opportunity to join a dynamic team at Melbourne Airport. This job plays a crucial role in ensuring urgent and time-critical freight movements are handled efficiently and safely, while delivering exceptional customer service. Team members thrive in a fast-paced environment, collaborating closely with customers, drivers, and internal teams to achieve outstanding service outcomes.
You'll be responsible for
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Coordinating freight movements
Coordinating Same Day and Premium Services freight movements from booking through to delivery.⏱️
Monitoring delivery performance
Monitoring freight movements and proactively managing delivery performance throughout the day.📞
Communicating with stakeholders
Communicating with customers, drivers, and operational teams to provide timely updates and manage expectations.Key criteria
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Freight coordination experience
Demonstrated experience coordinating urgent freight movements.View
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Customer service skills
Proven ability to manage customer enquiries effectively.View
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Problem-solving skills
Experience making decisions under pressure in operational settings.View
