About the job
The Works Coordinator job at Service Stream’s Utilities division is all about ensuring smooth operations in Advanced Metering. This position plays a crucial role in scheduling and completing work orders while maintaining compliance with various requirements. The team thrives on collaboration, continuous improvement, and delivering high-quality service.
You'll be responsible for
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Coordinating field staff productivity
Coordinate and drive field staff productivity to ensure all work orders are handled end-to-end and within regulatory time frames📅
Managing workforce scheduling
Facilitate and manage all aspects of workforce scheduling, triage, planning and allocation using Excel and other relevant systems✅
Ensuring compliance and quality
Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customerKey criteria
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Workforce scheduling experience
Experience coordinating and managing workforce schedules effectively.View
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Customer service expertise
Demonstrated experience in customer service roles, handling inquiries.View
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Proficiency in MS Office
Strong skills in Word, Excel, and Outlook for daily tasks.View
