Team Global Express
14 interested15 jobs

Freight Investigator

JuniorMid levelFull-timeHybridMelbourne Airport VIC 3045, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Freight Investigator position at Team Global Express is all about delivering exceptional customer experiences and solving complex freight issues. This job plays a vital role in ensuring customer enquiries are resolved promptly while contributing to process improvements. The Operations team values collaboration and innovation, creating a supportive environment where everyone can thrive.

You'll be responsible for

🚚

Conducting physical depot searches

Locating freight and resolving customer enquiries efficiently.
📊

Managing Salesforce activities

Ensuring accurate updates and timely resolution of enquiries.
🤝

Collaborating with internal teams

Working closely with other depots and teams to investigate and resolve freight issues.

Key criteria

🔍

Freight investigation experience

Proven experience investigating freight discrepancies and resolving issues.

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💻

Salesforce proficiency

Demonstrated ability to manage Salesforce activities effectively.

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📊

Strong organisational skills

Experience managing tasks in a time-sensitive environment.

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Meet the team

About the company

Apply on Team Global Express
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Freight investigation experience
Proven experience investigating freight discrepancies and resolving issues.

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Salesforce proficiency
Demonstrated ability to manage Salesforce activities effectively.

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Strong organisational skills
Experience managing tasks in a time-sensitive environment.

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