Front Desk All Rounder | Club Millesime
About the job
The Front Desk All Rounder at Sofitel Sydney Darling Harbour is a vital part of creating unforgettable guest experiences. This job is all about delivering refined service with warmth and sophistication, ensuring every detail is attended to from arrival to farewell. The team thrives on collaboration and creativity, fostering an environment where every guest feels valued and cared for.
You'll be responsible for
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Delivering seamless check-ins and check-outs
Ensuring a smooth arrival and departure experience for every guest, reflecting care and efficiency.📋
Maintaining guest profiles and accounts
Keeping meticulous records to ensure personalized service and attention to detail.✨
Promoting hotel facilities and experiences
Thoughtfully recommending hotel amenities and services to enhance each guest's stay.Key criteria
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Front office experience
Experience in a Front Office or guest service environment is essential.View
🗣️
Strong communication skills
Ability to connect with guests and colleagues with warmth.View
🖥️
Opera Front Office system knowledge
Proficient in reservations, arrivals, and guest account management.View
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