Chargrill Charlie's24 jobs

Front of House Manager - Marrickville Full-Time

Mid levelFull-timeOfficeMarrickville NSW 2204, AustraliaHospitalityPosted 1 month ago
Think you're a good fit?See what the hiring team are looking for

About the job

Chargrill Charlie’s is not just a chicken shop; it’s an iconic Australian brand that thrives on the passion of its people. As a Front of House Manager, you will play a vital role in leading a dedicated team to deliver exceptional service and delicious food. The team values a positive attitude and a commitment to continuous improvement, making it a fantastic opportunity for those who love food and enjoy bringing joy to others.

You'll be responsible for

👨‍🏫

Leading the team

Providing clear direction, coaching, and support to crew members to ensure exceptional guest service.
🏪

Maintaining store standards

Ensuring the store is well-maintained and contributes to the continuous improvement of the business.
❤️

Creating customer experiences

Fostering feel-good interactions with customers through every service touchpoint.

Key criteria

👥

Prior leadership team experience

Demonstrated experience leading teams in a hospitality setting.

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🍽️

Exceptional guest service skills

Proven ability to create memorable customer experiences.

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💻

Proficiency in Microsoft Office

Experience using Microsoft Office for operational tasks.

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Meet the team

About the company

View your fit

5 criteria for this job
Prior leadership team experience
Demonstrated experience leading teams in a hospitality setting.

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Exceptional guest service skills
Proven ability to create memorable customer experiences.

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Proficiency in Microsoft Office
Experience using Microsoft Office for operational tasks.

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Results-driven mindset
Track record of achieving performance goals in fast-paced environments.

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Empathy and conflict resolution skills
Ability to handle guest complaints with understanding and care.

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