Front of House Team Lead
About the job
The Front of House Team Lead job is all about enhancing the workplace experience by leading the administrative functions of the Front of House Teams. This role is crucial for delivering top-notch service while ensuring operational efficiency. The team thrives on collaboration and is dedicated to creating a supportive and productive environment.
You'll be responsible for
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Leading the Front of House team
Overseeing rosters, leave requests, and ensuring appropriate staffing levels to meet business needs.📈
Coordinating onboarding and training
Providing ongoing support and maintaining effective training systems for staff capability and performance.🎊
Managing event logistics
Delivering end-to-end event management, coordinating with stakeholders and contractors.Key criteria
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Front of House team management experience
Demonstrated experience leading and managing Front of House teams.View
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Operational procedure maintenance
Proven ability to maintain and update standard operating procedures.View
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Event management experience
Experience delivering end-to-end event management and coordination.View
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