Accor Hotels
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Front Office All-Rounder - Novotel Sydney City Centre

JuniorFull-timeHybridSydney NSW, AustraliaPosted 4 months agoVerified 4 months ago
Pending fitX of Y criteria met

About the job

Join a vibrant hotel that is part of the Accor network, where every day is an opportunity to create memorable experiences for guests. As a part-time All-Rounder, you will play a crucial role in delivering exceptional service and ensuring guests feel welcomed and valued. The team thrives on collaboration and passion, making it a fantastic environment for personal and professional growth.

You'll be responsible for

🏨

Delivering service excellence

Delivering service excellence from check-in to check-out and everywhere in between.
👋

Being the first point of contact

Be the first point of contact for our guests and visitors, ensuring a warm welcome.
🔄

Completing a variety of tasks

Completing a variety of tasks ensuring every day is different, from selling the hotel's facilities to maintaining guest accounts.

Key criteria

🌟

Customer service experience

Demonstrated experience in customer service, preferably in hospitality.

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💻

Computer skills

Strong knowledge of Microsoft Office and OPERA Cloud systems.

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🧠

Problem-solving ability

Experience working under pressure and resolving issues quickly.

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4 criteria for this job
Customer service experience
Demonstrated experience in customer service, preferably in hospitality.

View

Computer skills
Strong knowledge of Microsoft Office and OPERA Cloud systems.

View

Problem-solving ability
Experience working under pressure and resolving issues quickly.

View

Strong communication skills
Proven ability to communicate effectively with guests and team members.

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