Front Office Assistant Manager
About the job
Ayers Rock Resort is on the lookout for a Front Office Assistant Manager to join their epic team! This job offers a unique opportunity to live and work in a stunning location while ensuring exceptional guest satisfaction. The team values growth and development, providing a supportive environment where you can thrive and create unforgettable experiences.
You'll be responsible for
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Overseeing team training
Managing the training, development, and performance of front office team members in consultation with the Front Office Manager.📝
Implementing policies and procedures
Developing and implementing departmental policies, procedures, checklists, and standards to assist the Front Office Manager.🔗
Maintaining communication
Ensuring open communication between the front desk, concierge, and housekeeping teams to provide high-level customer service.Key criteria
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Front office management experience
Demonstrated experience managing front office operations in a 4/5 star environment.View
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Training and development skills
Experience overseeing training and performance management of team members.View
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Effective communication skills
Proven ability to maintain communication between front desk and other departments.View
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