Minor International
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Front Office Opportunities | Oaks Cypress Lakes Resort

JuniorMid levelFull-timeOfficeCessnock, NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is about joining the Front Office team at Oaks Cypress Lakes Resort, where passionate hospitality professionals create unforgettable guest experiences. The importance of this job lies in delivering exceptional service and fostering a welcoming atmosphere for all guests. The team thrives on collaboration, professional development, and a commitment to excellence in a stunning resort environment.

You'll be responsible for

🌟

Creating memorable guest experiences

Being the first point of contact for guests and ensuring their stay is enjoyable from arrival to departure.
🛎️

Managing guest check-ins and check-outs

Overseeing the process of welcoming guests and ensuring a smooth departure experience.
🏆

Leading and coaching the Front Office team

For supervisors, guiding and supporting team members to deliver exceptional service.

Key criteria

🏨

Hotel or resort experience

Demonstrated experience in a hotel or resort environment.

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💻

Property Management System knowledge

Experience using a Property Management System (PMS) effectively.

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🗣️

Exceptional communication skills

Proven ability to communicate effectively with guests and team members.

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View more

Meet the team

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5 criteria for this job
Hotel or resort experience
Demonstrated experience in a hotel or resort environment.

View

Property Management System knowledge
Experience using a Property Management System (PMS) effectively.

View

Exceptional communication skills
Proven ability to communicate effectively with guests and team members.

View

Team collaboration experience
Experience working collaboratively in a team-oriented environment.

View

Flexible availability
Willingness to work rotating shifts, including nights and weekends.

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