About the job
This casual job at RACV Inverloch Resort offers a fantastic opportunity to join a friendly Front Office team. As a Front Office Receptionist, you will be one of the first faces our members and guests see, helping to create memorable experiences. The team values a supportive environment where everyone works together to ensure smooth operations and exceptional service.
You'll be responsible for
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Welcoming guests
Greet guests warmly and assist with check-in and check-out processes, creating a positive first impression.📞
Managing bookings
Handle accommodation bookings, enquiries, and guest requests efficiently and professionally.🔹
Providing information
Answer calls and provide information about the resort, facilities, and local area to enhance guest experiences.Key criteria
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Customer service experience
Demonstrated experience in hospitality or resort environments.View
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Strong communication skills
Ability to convey information clearly and effectively.View
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Administration skills
Proven ability to maintain accurate records and manage bookings.View
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