RACV
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Front Office Receptionist

JuniorFull-timeOfficeInverloch VIC 3996, AustraliaPosted 1 day agoVerified 17 hours ago
Pending fitX of Y criteria met

About the job

Join the Front Office team at RACV Inverloch Resort as a Front Office Receptionist in a permanent full-time job. This opportunity allows you to be one of the first faces our members and guests see, playing a vital role in creating memorable experiences. The team values a friendly and supportive environment, where everyone works together to ensure guests feel welcome and cared for.

You'll be responsible for

👋

Welcoming guests

Greet guests warmly and assist with check-in and check-out processes.
📞

Managing bookings

Handle accommodation bookings, enquiries, and guest requests efficiently.
🔹

Providing information

Answer calls and provide information about the resort, its facilities, and the local area.

Key criteria

👥

Customer service experience

Demonstrated experience in hospitality or resort environments.

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📞

Strong communication skills

Proven ability to engage with diverse guests effectively.

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🗂️

Administration skills

Experience maintaining accurate records and managing bookings.

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4 criteria for this job
Customer service experience
Demonstrated experience in hospitality or resort environments.

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Strong communication skills
Proven ability to engage with diverse guests effectively.

View

Administration skills
Experience maintaining accurate records and managing bookings.

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Ability to manage priorities
Experience handling multiple tasks in a busy environment.

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