Discovery Parks1 follower17 jobs

Front Office Receptionist - Rockhampton

JuniorFull-timeHybridThe Range QLD 4700, AustraliaAdministrationCustomer servicePosted 3 months ago
Pending fitX of Y criteria met

About the job

The Front Office Receptionist position at Discovery Parks Rockhampton is all about creating an amazing customer journey for guests. This job plays a vital role in ensuring guests feel welcomed and well taken care of during their stay. The team thrives on collaboration, communication, and a shared passion for delivering exceptional experiences.

You'll be responsible for

👋

Welcoming guests

Being the welcoming face of the park and providing a high standard of customer service.
✅

Processing check-ins and check-outs

Accurately processing guest check-ins and check-outs to ensure a smooth experience.
🛏️

Coordinating with housekeeping

Working closely with the Housekeeping team to track accommodation readiness and guest needs.

Key criteria

👩‍💼

Front office experience

Demonstrated experience in hospitality front office operations.

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🌟

Customer service passion

Proven dedication to delivering exceptional guest experiences.

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💻

Proficient computer skills

Experience with RMS or similar reservation systems.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
Front office experience
Demonstrated experience in hospitality front office operations.

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Customer service passion
Proven dedication to delivering exceptional guest experiences.

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Proficient computer skills
Experience with RMS or similar reservation systems.

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Communication skills
Strong interpersonal skills for effective guest interactions.

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Current driver's licence
Valid licence required for operational responsibilities.

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