Harvey Norman2 followers2 jobs

Functional Lead - Commercial

Mid levelFull-timeOfficeSydney NSW, AustraliaBusiness operationsInformation technologyProduct managementPosted 1 month ago
View your fit0 of 9 criteria met

About the job

This job is about leading a talented team at Harvey Norman Commercial, ensuring the reliability and scalability of application systems. By providing expert support in Microsoft Dynamics 365 and fostering collaboration, you will play a crucial role in aligning business objectives with technical solutions. The team thrives in a supportive environment that values diversity and promotes a healthy work-life balance.

You'll be responsible for

👥

Leading and mentoring a team

You will lead and mentor a cross-functional team supporting Harvey Norman Commercial’s application systems, ensuring platform reliability and scalability.
📝

Gathering and documenting business requirements

Gather and document business requirements aligned with strategic Harvey Norman Commercial business objectives.
📚

Facilitating user training and support

Facilitate and conduct user training, workshops, and ongoing knowledge support to promote system adoption and maximise efficiency.

Skills you'll need

💻

Microsoft Dynamics 365 (D365) expertise

Hands-on expertise in Microsoft Dynamics 365 (D365) is essential for leading and mentoring the team.
📄

Documentation skills

High proficiency in creating functional documentation and process mapping is crucial for this job.
🗣️

Communication skills

Excellent verbal and written communication skills are necessary for engaging with both technical and non-technical stakeholders.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Microsoft Dynamics 365 expertise
Hands-on experience with D365 for application support.

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Functional documentation skills
Proven ability to create functional documents and process maps.

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Mentorship experience
Demonstrated experience mentoring teams and driving best practices.

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Cross-functional collaboration
Experience engaging technical and non-technical stakeholders.

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Agile/Scrum understanding
Familiarity with Agile methodologies for iterative delivery.

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