This job is about leading a talented team at Harvey Norman Commercial, ensuring the reliability and scalability of application systems. By providing expert support in Microsoft Dynamics 365 and fostering collaboration, you will play a crucial role in aligning business objectives with technical solutions. The team thrives in a supportive environment that values diversity and promotes a healthy work-life balance.
You'll be responsible for
👥
Leading and mentoring a team
You will lead and mentor a cross-functional team supporting Harvey Norman Commercial’s application systems, ensuring platform reliability and scalability.📝
Gathering and documenting business requirements
Gather and document business requirements aligned with strategic Harvey Norman Commercial business objectives.📚
Facilitating user training and support
Facilitate and conduct user training, workshops, and ongoing knowledge support to promote system adoption and maximise efficiency.Skills you'll need
💻
Microsoft Dynamics 365 (D365) expertise
Hands-on expertise in Microsoft Dynamics 365 (D365) is essential for leading and mentoring the team.📄
Documentation skills
High proficiency in creating functional documentation and process mapping is crucial for this job.🗣️
Communication skills
Excellent verbal and written communication skills are necessary for engaging with both technical and non-technical stakeholders.View more