University of New South Wales4 followers32 jobs

Future Student Advisor

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 8 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Future Student Advisor job at UNSW is all about connecting prospective students with one of Australia's leading universities. This role is crucial in providing accurate advice on admissions and study options, ensuring that future students receive the support they need during their decision-making journey. The team thrives on collaboration and a commitment to exceptional service, making it a fantastic opportunity for those passionate about education.

Meet the team

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You'll be responsible for

📞

Providing support

Offering pre- and post-application support to prospective students to guide them through the UNSW student recruitment cycle.
📚

Delivering information

Providing accurate, timely, and comprehensive information to prospective students and stakeholders via all inbound channels and events.
🤝

Participating in team activities

Contributing fully within the Future Student Enquiries Team to create a respected and customer-focused service environment.

Key criteria

🎓

Relevant degree or equivalent knowledge

Possession of a degree or equivalent experience in a related field.

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📞

Customer service experience

Demonstrated experience providing exceptional service in high-volume environments.

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💻

Advanced computer literacy

Proven skills in Microsoft Office and CRM systems for effective communication.

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View more

A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Relevant degree or equivalent knowledge
Possession of a degree or equivalent experience in a related field.

View

Customer service experience
Demonstrated experience providing exceptional service in high-volume environments.

View

Advanced computer literacy
Proven skills in Microsoft Office and CRM systems for effective communication.

View

Ability to meet deadlines
Experience managing variable workflows and meeting fixed deadlines.

View

Team collaboration skills
Demonstrated ability to work effectively within a team to achieve goals.

View