Torrens University Australia12 jobs

Future Student Advisor

JuniorMid levelFull-timeHybridSydney NSW, AustraliaBrisbane QLD, AustraliaMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Future Student Advisor job at Torrens University Australia is all about making a meaningful impact in the lives of prospective students. This position plays a crucial role in guiding individuals through their educational journey, from initial enquiry to enrolment. The team thrives on collaboration, accountability, and a shared mission to increase access to higher education, all while enjoying a flexible and supportive work environment.

You'll be responsible for

📞

Managing the student journey

Overseeing the end-to-end process from enquiry to enrolment, ensuring a smooth experience for prospective students.
🔑

Converting warm leads

Using a consultative sales approach to convert warm leads into enrolled students, focusing on outcomes and student needs.
🗂️

Maintaining records

Keeping accurate and compliant records in Salesforce CRM to track student progress and engagement.

Key criteria

📞

Phone communication skills

Clear and confident verbal communication in phone-based interactions.

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📊

CRM experience

Proven experience using CRM systems like Salesforce for managing leads.

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✅

Structured process adherence

Demonstrated ability to follow defined guidelines and structured processes.

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Meet the team

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5 criteria for this job
Phone communication skills
Clear and confident verbal communication in phone-based interactions.

View

CRM experience
Proven experience using CRM systems like Salesforce for managing leads.

View

Structured process adherence
Demonstrated ability to follow defined guidelines and structured processes.

View

Rapport-building ability
Strong listening skills and ability to build rapport with prospective students.

View

Self-driven accountability
Experience working independently with minimal supervision and accountability.

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