Future Student Advisor
About the job
The Future Student Advisor job at Torrens University Australia is all about making a meaningful impact in the lives of prospective students. This position plays a crucial role in guiding individuals through their educational journey, from initial enquiry to enrolment. The team thrives on collaboration, accountability, and a shared mission to increase access to higher education, all while enjoying a flexible and supportive work environment.
You'll be responsible for
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Managing the student journey
Overseeing the end-to-end process from enquiry to enrolment, ensuring a smooth experience for prospective students.🔑
Converting warm leads
Using a consultative sales approach to convert warm leads into enrolled students, focusing on outcomes and student needs.🗂️
Maintaining records
Keeping accurate and compliant records in Salesforce CRM to track student progress and engagement.Key criteria
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Phone communication skills
Clear and confident verbal communication in phone-based interactions.View
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CRM experience
Proven experience using CRM systems like Salesforce for managing leads.View
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Structured process adherence
Demonstrated ability to follow defined guidelines and structured processes.View
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