Navitas
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Student Engagement Advisor

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Student Engagement Advisor job at ACAP is all about making a positive impact on students' lives. By providing professional advice and services, you will collaborate with a dedicated team to ensure students thrive in their studies. This close-knit team values exceptional support and guidance, creating an engaging and supportive environment for everyone.

You'll be responsible for

📞

Responding to student enquiries

Engaging with students across various service channels to address their inquiries.
📧

Proactively engaging with students

Initiating contact with students via inbound/outbound calls, emails, and other platforms.
🗂️

Completing administrative tasks

Accurately handling data entry and administrative responsibilities to support student success.

Key criteria

📞

Customer service experience

Proven track record in delivering exceptional customer service.

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🖥️

Computer literacy

Demonstrated proficiency in MS Office and student records software.

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🔍

Attention to detail

High level of accuracy in all administrative tasks.

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View more

Meet the team

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4 criteria for this job
Customer service experience
Proven track record in delivering exceptional customer service.

View

Computer literacy
Demonstrated proficiency in MS Office and student records software.

View

Attention to detail
High level of accuracy in all administrative tasks.

View

Team collaboration
Experience working effectively in a flexible team environment.

View

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