Navitas
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Student Engagement Advisor

JuniorMid levelPart-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The Student Engagement Advisor job at ACAP is all about making a positive impact on students' lives. By providing professional advice and services, you will collaborate with academic and specialist colleagues to ensure students succeed in their studies. Join a close-knit team that is dedicated to delivering exceptional support and guidance in a purpose-driven, engaging, and supportive environment.

You'll be responsible for

📞

Responding to student enquiries

Respond to student enquiries across various service channels, ensuring timely and accurate information is provided.
🤝

Engaging with students

Proactively engage with students via inbound/outbound calls, emails, and other platforms to support their needs.
🗂️

Completing administrative tasks

Complete administrative tasks and data entry accurately to maintain student records and support services.

Key criteria

📞

Customer service experience

Proven track record of delivering exceptional customer service.

View

🗂️

Attention to detail

Demonstrated accuracy in all administrative activities.

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💻

Computer literacy

Experience with advanced MS Office and student records software.

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View more

Meet the team

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4 criteria for this job
Customer service experience
Proven track record of delivering exceptional customer service.

View

Attention to detail
Demonstrated accuracy in all administrative activities.

View

Computer literacy
Experience with advanced MS Office and student records software.

View

Team collaboration
Experience working effectively within a flexible team environment.

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