About the job
This job is about leading the Eligibility and Dispute Resolution teams at EML, a leading Workers Compensation and Personal Injury Claims Management business. By driving strong performance and delivering high-quality stakeholder engagement, you will play a crucial role in helping people get their lives back through ongoing support during their return-to-work journey. The team values collaboration and continuous learning, ensuring a supportive environment for everyone.
You'll be responsible for
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Leading teams
Leading the strategic direction, performance, and long-term sustainability of the Eligibility and Dispute Resolution teams.📊
Developing operational plans
Developing, implementing, and forecasting operational plans aligned to organisational objectives.🔄
Driving continuous improvement
Driving continuous improvement and innovation, maintaining awareness of industry trends and responding effectively to change.Key criteria
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Leadership experience in fast-paced environments
Demonstrated experience leading teams in dynamic settings.View
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Workers' Compensation Insurance expertise
Extensive knowledge of the Workers' Compensation Insurance industry.View
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Cross-functional collaboration skills
Proven ability to work across business units for strategic goals.View
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