Marriott
13 interested467 jobs

Guest Experience Expert

JuniorPart-timeHybridChippendale NSW 2008, AustraliaPosted 2 weeks agoVerified 9 hours ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Four Points by Sheraton is all about creating memorable experiences for travellers. This job plays a crucial role in ensuring guests feel welcomed and valued, contributing to the overall success of the hotel. The team thrives on collaboration, support, and a genuine passion for hospitality.

You'll be responsible for

🛎️

Assisting travellers with check-in and check-out

Guiding guests through the arrival and departure process to ensure a seamless experience.
🤝

Handling general enquiries

Providing friendly and genuine service to enhance each traveller's experience.
❤️

Building relationships with travellers

Creating connections with guests to encourage future bookings and loyalty.

Key criteria

🏨

Guest service experience

Demonstrated experience providing exceptional service to guests.

View

💻

OPERA system knowledge

Experience with OPERA property management system or similar.

View

🤝

Relationship building skills

Proven ability to build and strengthen guest relationships.

View

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on Marriott
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Guest service experience
Demonstrated experience providing exceptional service to guests.

View

OPERA system knowledge
Experience with OPERA property management system or similar.

View

Relationship building skills
Proven ability to build and strengthen guest relationships.

View

Similar jobs

View all
Marriott
Marriott
Guest Experience ExpertChippendale, NSW · Full-time
The Guest Service Agent position at Four Points by Sheraton is all about creating memorable experiences for independent travellers. This job plays a crucial role in ensuring guests feel welcomed and supported throughout their stay. The team thrives on a culture of genuine service, collaboration, and a commitment to excellence.
Marriott
Marriott
Guest Experience ExpertSydney, NSW · Part-time
The Guest Experience Expert position at Marriott International offers an exciting opportunity to create memorable experiences for guests at Pier One Sydney Harbour. This job is all about delivering exceptional service and ensuring smooth operations at the Front Office. Join a dedicated team that values professionalism, hospitality, and a commitment to excellence, where you can truly thrive and grow.
Marriott
Marriott
Guest Experience ExpertQLD · Part-time
The Guest Experience Expert position at AC Hotel by Marriott Gold Coast is all about creating a seamless and memorable experience for guests from day one. This job is crucial in shaping how guests perceive the hotel, making each interaction personal and meaningful. The team values warmth, confidence, and a genuine desire to connect with guests, fostering a supportive and inclusive culture as they embark on this exciting journey together.
Marriott
Marriott
Guest Experience ExpertSydney, NSW · Part-time
The Guest Experience Expert position at Sheraton is all about creating memorable experiences for guests while fostering a sense of community. This job plays a vital role in ensuring guests feel welcomed and valued, which is essential for building lasting relationships. The team thrives on collaboration and support, making it a great place to grow your career while being part of something bigger.