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Guest Experience Expert - Overnight

JuniorPart-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

Joining Sheraton as a Guest Experience Expert means becoming part of a community-focused environment where everyone feels a sense of belonging. This job is all about creating memorable experiences for guests while supporting the team in various operational tasks. The Sheraton team values collaboration, enthusiasm, and a commitment to excellence, making it a fantastic place to grow your career.

You'll be responsible for

🤝

Supporting Guest Services team

Assist the Guest Services team with general operational tasks to ensure smooth operations.
🌟

Exceeding guest expectations

Be knowledgeable about the hotel and surrounding community to provide exceptional service.
💬

Building guest relationships

Engage with guests to create meaningful experiences and encourage future bookings.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🤝

Guest service expertise

Demonstrated experience in delivering exceptional guest service.

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🇦🇺

Working rights in Australia

Valid working rights to support employment in Australia.

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4 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Guest service expertise
Demonstrated experience in delivering exceptional guest service.

View

Working rights in Australia
Valid working rights to support employment in Australia.

View

Self-motivated attitude
Proven ability to thrive in fast-paced environments.

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