About the job
This job is all about creating memorable experiences for guests at NRMA Batemans Bay Holiday Resort. By welcoming visitors and assisting them throughout their stay, you play a vital role in ensuring they relax and enjoy their time by the coast. The team thrives on collaboration and a shared passion for hospitality, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Creating a warm welcome
Being the friendly face of the park, ensuring guests feel welcomed from booking to farewell, helping them create unforgettable memories.📋
Completing reception tasks
Handling reception duties such as taking bookings, preparing invoices, and checking guests in and out efficiently.🤝
Supporting team collaboration
Working closely with other teams to ensure rooms are ready and every guest's stay runs smoothly, contributing to a positive experience.Key criteria
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Front office experience
Demonstrated experience in front office or guest service roles.View
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Computer systems knowledge
Experience with front office computer and reservations systems.View
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Strong communication skills
Proven ability to communicate effectively with guests and team.View
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