The NRMA3 followers36 jobs

Guest Service Agent (Front Office): Port Macquarie Breakwall Holiday Park

JuniorPart-timeOfficePort Macquarie NSW 2444, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is all about creating unforgettable holiday experiences for guests at NRMA Parks & Resorts. As the friendly face of the park, you will play a vital role in making guests feel welcome and ensuring their stay is enjoyable. The team thrives on collaboration and support, making it a great environment for those who love to connect with others.

You'll be responsible for

👋

Welcoming guests

Creating a warm welcome from the very first booking through to a fond farewell—helping guests relax, recharge and make unforgettable holiday memories by the coast.
📝

Reception tasks

Completing reception tasks such as taking bookings, preparing invoices, and checking guests in and out.
🤝

Collaboration

Working closely with other teams to ensure rooms are guest-ready and every stay runs smoothly.

Key criteria

👥

Customer service experience

Demonstrated experience in delivering exceptional customer service.

View

📞

Communication skills

Proven ability to handle phone and email inquiries professionally.

View

🧩

Problem-solving skills

Experience in resolving issues quickly and effectively in a fast-paced environment.

View

View more

Meet the team

About the company

Apply on The NRMA
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Communication skills
Proven ability to handle phone and email inquiries professionally.

View

Problem-solving skills
Experience in resolving issues quickly and effectively in a fast-paced environment.

View

Flexible availability
Willingness to work weekends and public holidays as needed.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started

Similar jobs

View all
IHG Hotels & Resorts
IHG Hotels & Resorts
Front Office Guest Service Agent (Full Time) - InterContinental PerthAustralia · Full-time
As a Guest Service Agent at InterContinental Perth City Centre, you will play a vital role in creating unforgettable experiences for guests. Your ability to provide seamless service, anticipate needs, and offer local insights will make a significant impact on their stay. The team thrives on collaboration and a shared passion for delivering exceptional hospitality.
IHG Hotels & Resorts
IHG Hotels & Resorts
Front Office Guest Service Agent (Part Time) - Holiday Inn West PerthPerth, WA · Part-time
As a Guest Service Agent in Front Office at Holiday Inn, you will play a vital role in creating joyful experiences for our guests. Your warm welcome and attention to detail will help ensure that every guest feels valued and appreciated. The team thrives on collaboration and positivity, making every day an opportunity to spread joy and create lasting memories.
Accor Hotels
Accor Hotels
Guest Service AgentSydney, NSW · Part-time
Join a vibrant hotel that is part of the Accor network, where your contributions create memorable experiences for guests and colleagues alike. As a Reception Agent, you will play a vital role in delivering exceptional service and ensuring guest satisfaction. The team thrives on collaboration and a shared commitment to responsible hospitality, making every day an opportunity to make a positive impact.
Accor Hotels
Accor Hotels
Guest Service AgentBrisbane, QLD · Full-time
The Guest Service Agent position at Accor is all about creating unforgettable experiences for guests while embodying the Heartist values. This job plays a vital role in ensuring that every guest feels genuinely welcomed and valued, contributing to a vibrant and memorable hotel atmosphere. The team thrives on passion, curiosity, and delivering exceptional service, making it a fantastic opportunity for those looking to grow in the hospitality industry.