About the job
This job is all about creating unforgettable holiday experiences for guests at NRMA Parks & Resorts. As the friendly face of the park, you will play a vital role in making guests feel welcome and ensuring their stay is enjoyable. The team thrives on collaboration and support, making it a great environment for those who love to connect with others.
You'll be responsible for
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Welcoming guests
Creating a warm welcome from the very first booking through to a fond farewell—helping guests relax, recharge and make unforgettable holiday memories by the coast.📝
Reception tasks
Completing reception tasks such as taking bookings, preparing invoices, and checking guests in and out.🤝
Collaboration
Working closely with other teams to ensure rooms are guest-ready and every stay runs smoothly.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to handle phone and email inquiries professionally.View
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Problem-solving skills
Experience in resolving issues quickly and effectively in a fast-paced environment.View
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