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Guest Service Agent - InterContinental Hayman Great Barrier Reef

JuniorFull-timeHybridWhitsundays QLD, AustraliaPosted 1 month agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent at InterContinental Hayman Great Barrier Reef, you will play a vital role in creating memorable experiences for guests. Your responsibilities include handling transactions, offering local insights, and ensuring a warm atmosphere that makes everyone feel at home. The team values collaboration and a friendly environment, making it a fantastic opportunity for personal and professional growth.

You'll be responsible for

💳

Handling transactions at the front desk

Ensuring a seamless and memorable experience for guests.
🗺️

Offering local insights

Anticipating every detail of guests' stays to enhance their experience.
🏡

Creating a warm atmosphere

Making guests feel at home in any location.

Key criteria

🛎️

Guest service experience

Minimum 1 year in a 5-star guest service role.

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💬

Strong communication skills

Proven ability to interact effectively with guests and team members.

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🖥️

Opera system knowledge

Experience using Opera for front desk operations is desirable.

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4 criteria for this job
Guest service experience
Minimum 1 year in a 5-star guest service role.

View

Strong communication skills
Proven ability to interact effectively with guests and team members.

View

Opera system knowledge
Experience using Opera for front desk operations is desirable.

View

Flexible availability
Willingness to work weekends and public holidays as needed.

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