IHG Hotels & Resorts4 followers82 jobs

Guest Service Agent - InterContinental Hayman Great Barrier Reef

JuniorFull-timeHybridWhitsundays QLD, AustraliaPosted 22 hours agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent at InterContinental Hayman Great Barrier Reef, you will play a vital role in creating memorable experiences for guests. Your responsibilities include handling transactions, offering local insights, and ensuring a warm atmosphere that makes everyone feel at home. The team values collaboration and a friendly environment, making it a fantastic opportunity for personal and professional growth.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

💳

Handling transactions at the front desk

Ensuring a seamless and memorable experience for guests.
🗺️

Offering local insights

Anticipating every detail of guests' stays to enhance their experience.
🏡

Creating a warm atmosphere

Making guests feel at home in any location.

Key criteria

🛎️

Guest service experience

Minimum 1 year in a 5-star guest service role.

View

💬

Strong communication skills

Proven ability to interact effectively with guests and team members.

View

🖥️

Opera system knowledge

Experience using Opera for front desk operations is desirable.

View

View more

A meaningful career starts with a match

Apply on IHG Hotels & Resorts
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Guest service experience
Minimum 1 year in a 5-star guest service role.

View

Strong communication skills
Proven ability to interact effectively with guests and team members.

View

Opera system knowledge
Experience using Opera for front desk operations is desirable.

View

Flexible availability
Willingness to work weekends and public holidays as needed.

View

Similar jobs

View all
Minor International
Minor International
Guest Service AgentBrisbane, QLD · Part-time
The Guest Service Agent at Oaks Brisbane Aurora Suites plays a vital role in creating memorable experiences for guests. By providing exceptional customer service and a welcoming atmosphere, this job ensures that every guest feels at home from the moment they arrive. The team thrives on collaboration and innovation, fostering a culture that values personal growth and outstanding guest experiences.
Accor Hotels
Accor Hotels
Guest Service AgentPerth, WA · Part-time
As a Guest Services Agent at Mercure Perth, you'll be the friendly face and first point of contact for all guests and visitors, creating memorable experiences from the moment they arrive. This job is all about making a positive impact, ensuring every guest feels welcomed and valued. The team thrives on collaboration and embraces flexibility, working together to deliver exceptional service and hospitality.
Village Roadshow
Village Roadshow
Guest Service AgentQLD · Full-time
As a Guest Service Agent at Sea World Resort, you will be the face of our resort, creating unforgettable experiences for every guest. This job is all about making connections, providing exceptional service, and ensuring that each guest feels like a VIP. Join a team that thrives on excitement and adventure, where every day brings new opportunities to shine!
IHG Hotels & Resorts
IHG Hotels & Resorts
Guest Service AgentAustralia · Part-time
As a Guest Service Agent - Receptionist, you will play a crucial role in creating unforgettable experiences for guests at one of the world's most international luxury hotel brands. Your ability to provide seamless transactions, exceptional local insights, and anticipate every request will ensure guests feel right at home. The team thrives on collaboration and inclusivity, fostering an environment where everyone can grow and make a difference.