Marriott10 followers368 jobs

Guest Service Agent

JuniorPart-timeHybridAdelaide SA, AustraliaPosted 3 days agoVerified 16 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent at Marriott Hotels, you will be part of a vibrant team dedicated to delivering exceptional hospitality. This job is all about creating memorable experiences for guests while fostering strong relationships. The team thrives on collaboration, creativity, and a shared passion for service excellence.

You'll be responsible for

🤝

Supporting Guest Services team

Assisting the team with general operational tasks to enhance guest experiences.
🌍

Being an expert on the hotel and area

Knowledgeable about hotel services and local attractions to exceed guest expectations.
❤️

Building relationships with customers

Fostering connections with guests to anticipate their needs and encourage future bookings.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA property management system or similar.

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💼

Relevant hospitality experience

Demonstrated experience in a similar guest service role.

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🇦🇺

Working rights in Australia

Valid working rights to operate in Australia.

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5 criteria for this job
Experience with OPERA system
Proven experience using OPERA property management system or similar.

View

Relevant hospitality experience
Demonstrated experience in a similar guest service role.

View

Working rights in Australia
Valid working rights to operate in Australia.

View

Self-motivated and driven
Proven ability to thrive in fast-paced environments.

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Relationship-building skills
Experience in building strong customer relationships.

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