Lancemore Hotel Group7 jobs

Guest Service Agent Lancemore Crossley St. Melbourne

JuniorFull-timeOfficeMelbourne VIC, AustraliaPosted 5 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent at Lancemore Crossley St. is all about creating memorable experiences for guests in a vibrant boutique hotel setting. This job is a fantastic opportunity for someone who loves hospitality and enjoys helping others, as you will be part of a supportive team dedicated to authentic guest experiences. The team values fun, care, and growth, making it a great place to develop your skills and thrive.

You'll be responsible for

🛎️

Assisting with check-in and check-out

Assist with check-in and check-out processes, ensuring a smooth guest experience.
💬

Responding to guest queries

Respond to guest queries with warmth and professionalism, providing local knowledge and information.
🤝

Collaborating with departments

Collaborate with Housekeeping and other departments to ensure service excellence and resolve guest concerns.

Key criteria

👥

Warm communication style

Demonstrated ability to communicate warmly and professionally.

View

🔍

Attention to detail

Strong attention to detail in managing guest records and bookings.

View

🛎️

Hospitality experience

Experience in a guest service role, ideally in hospitality.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on Lancemore Hotel Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Warm communication style
Demonstrated ability to communicate warmly and professionally.

View

Attention to detail
Strong attention to detail in managing guest records and bookings.

View

Hospitality experience
Experience in a guest service role, ideally in hospitality.

View

Comfort with technology
Familiarity with hotel systems and technology for efficient service.

View

Team collaboration
Proven ability to work collaboratively in a supportive team environment.

View

Similar jobs

View all
Minor International
Minor International
Guest Service AgentAdelaide, SA · Part-time
The Guest Service Agent position at iStay Precinct Adelaide is all about creating memorable experiences for guests. This job plays a crucial role in ensuring that every guest feels welcomed and valued from the moment they arrive. The team thrives on collaboration and innovation, working together to deliver exceptional service and foster a positive workplace culture.
Marriott
Marriott
Guest Service AgentMelbourne, VIC · Part-time
This job is about creating epic moments for guests at W Melbourne, a luxury hotel that embodies curiosity and excitement. The impact of this job is significant, as it involves making guests feel welcomed and valued, contributing to their unforgettable experiences. The team thrives on diversity and collaboration, ensuring everyone can be the best version of themselves.
Minor International
Minor International
Night Guest Service AgentSydney, NSW · Part-time
The job is about being a Part-Time Night Guest Service Agent at Oaks Sydney Goldsbrough Suites, where creating memorable guest experiences is key. This position plays a vital role in ensuring guests feel welcomed and supported throughout their stay, from check-ins to providing local tips. The team values warmth, professionalism, and a personal touch, fostering a culture of collaboration and exceptional service.
Minor International
Minor International
Guest Service AgentQLD · Part-time
The Guest Service Agent position at Avani Broadbeach Residences is all about creating memorable guest experiences in a vibrant hospitality environment. This job is essential for ensuring guests feel welcomed and valued from the moment they arrive, making a lasting impression with exceptional service. The team thrives on collaboration and innovation, fostering a workplace culture that supports personal growth and professional development.