About the job
Join the Holiday Inn Perth City Centre team as a Guest Service Agent and be the face of joy for our guests! This job is all about creating unforgettable experiences, ensuring every guest feels at home, and being a trusted contact for their needs. The team thrives on support, collaboration, and a shared commitment to excellence.
You'll be responsible for
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Welcoming guests
Kicking off truly memorable guest experiences with the warmest of welcomes.💳
Managing bookings
Taking, managing, and receiving payments for guest bookings.🔍
Anticipating guest needs
Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations.Key criteria
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Guest service experience
Proven experience in delivering exceptional guest service.View
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Technical proficiency
Experience with Opera (PMS) and basic computer skills.View
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Strong communication skills
Demonstrated ability to communicate effectively with guests.View
