IHG Hotels & Resorts
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Guest Service Agent - Part time - Holiday Inn Perth City Centre

JuniorPart-timeHybridPerth WA, AustraliaPosted 5 days agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

Join the Holiday Inn Perth City Centre team as a Guest Service Agent and be the face of joy for our guests! This job is all about creating unforgettable experiences, ensuring every guest feels at home, and being a trusted contact for their needs. The team thrives on support, collaboration, and a shared commitment to excellence.

You'll be responsible for

😊

Welcoming guests

Kicking off truly memorable guest experiences with the warmest of welcomes.
💳

Managing bookings

Taking, managing, and receiving payments for guest bookings.
🔍

Anticipating guest needs

Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations.

Key criteria

😊

Guest service experience

Proven experience in delivering exceptional guest service.

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💻

Technical proficiency

Experience with Opera (PMS) and basic computer skills.

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🗣️

Strong communication skills

Demonstrated ability to communicate effectively with guests.

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3 criteria for this job
Guest service experience
Proven experience in delivering exceptional guest service.

View

Technical proficiency
Experience with Opera (PMS) and basic computer skills.

View

Strong communication skills
Demonstrated ability to communicate effectively with guests.

View

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